Positive interaction with representatives. All representatives were professional and competent.

Tyric, the agent I met in person, made the whole process smooth and easy, he was very knowledgeable very patient answered all my questions. He was very kind and considerate..

They called us and told us that the interest rate went down, we refinanced and it did not extend our payment plan back out to 30 yrs. Thank you for fast work and a month off of no mortgage payment, helped with our vacation spending 😀

I almost ignored this offer. I actually hit a button by accident and it was the best thing I did. The process was easy and Freedom worked with my schedule. I was concerned about the cost but Freedom covered it. My other concern was them selling our mortgage and the comment made was Freedom wants to invest in us and keep our business. Just what I wanted to hear.

Company screwed me over on an insurance claim. Do not get your mortgage with this company. They have terrible customer service and lie to you about what they are doing. Stay way from this company