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Privacy Policy
Effective Date: July 25, 2023
At Feedback Index, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, www.feedbackindex.com, and other related services (collectively referred to as the "Site"). By accessing or using the Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with the best experience and to enhance our services. The information we collect can be categorized as follows:
1.1. Personal Information
This includes any information you provide to us directly, such as:
- Account Information: If you create an account, we collect personal details like your name, email address, and password.
- Review Submissions: When you submit a review for a company, we may collect your name (optional), email address (optional), and the content of your review.
1.2. Non-Personal Information
We also collect non-identifiable data automatically when you visit our Site, such as:
- Log Data: This includes IP addresses, browser types, operating systems, and device information.
- Cookies and Tracking Technologies: We use cookies to track your activity on our Site to enhance your user experience. You can adjust your browser settings to disable cookies, but this may impact your experience on our Site.
- Analytics: We use third-party services like Google Analytics to analyze website traffic and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: To operate and maintain our Site, process your reviews, and offer personalized content.
- Enhance User Experience: To improve the functionality, design, and user experience of our Site based on your interactions and preferences.
- Communicate with You: To respond to inquiries, send notifications regarding your account or reviews, and send newsletters or promotional emails (you can opt-out anytime).
- Monitor Usage: To analyze usage patterns and improve our Site’s content and performance.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may engage third-party companies to assist with operating our Site (e.g., hosting, analytics, customer support). These providers have access to your information only for the purposes of performing these services and are obligated not to disclose or use it for any other purpose.
- Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company. We will notify you before any personal information is transferred to a new owner.
4. Data Security
We take the security of your personal information seriously and implement reasonable safeguards to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You can view and update your personal information by logging into your account on our Site.
- Opt-out: You may opt-out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in any of our emails.
- Delete Account: If you no longer wish to use our services, you can request the deletion of your account by contacting us at [email protected].
6. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze Site traffic. Cookies are small data files that are stored on your device. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
For more information on cookies, please refer to our Cookie Policy.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy only applies to the information we collect on our Site. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing them with any personal information.
8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:
This Privacy Policy is designed to ensure transparency and trust between Feedback Index and its users. Please let us know if you need any further information or clarification.
