Absolutely ridiculous across the board
Absolutely ridiculous across the board. First of all, there is no connection with ebay, so you continue to get hounded for not paying. Second, the amount of information required is ridiculous, and most sellers won’t accept it. Third, while the website states that either a buyer or seller can cancel at any time, in practice, that’s not true, and they have to give the seller a chance to respond. I will never use this scammy company again - shame on ebay for their half-baked money-grubbing partnership deal
Easy to use and trustworthy
Easy to use and trustworthy. Excellent customer service!
Do not use this service
Do not use this service. I can not believe that eBay would partner with such a horrible service provider. The turnaround time to get payment for a vehicle is horrible. To much back and forth between buyer and seller to get funds released. Process needs to be streamlined.
Overall Experience
They provide good services, but some things need to be improved, They intentionally Delayed reviewing the received payment, they took 8 days and it’s really bad, They should remember time is money. Delays will be lost in the interest of people to use Escrow. I think the owner should keep an eye on the employee’s activities and why they delay and destroy people’s trust, if the delay continues, people will totally stop using Escrow.
The worst part of an easy deal..
The buyer received his item and notified escrow.com. Seven days have passed and I still get excuses for not having my payment as the seller processed. So far I’m out $8k and absolutely furious about it. If you use these guys, be prepared to spend a lot of time trying to get your money out of them.