Prompt, effective respone.
Jamie dealt with my initial query promptly and Kim checked all the details as requested and got back to me almost immediately with an answer. The customer service from Kim and Jamie was exemplary, really prompt and helpful.
Bloody well annoyed me this morning
Bloody well annoyed me this morning.Asking pointless questions.I went into the depths when setting up the policy.I don’t expect to be asked questions after taking out the policy!
Sterling work…
Good clear instructions over the phone and prompt replies to any questions asked to the knowledgeable staff
You did not reply to my emails
You did not reply to my emails. You did not provide the figures I asked for in good time. I felt that I was left dangling and hoping for the best . You seriously let down your customers and have a system designed for maximum inefficiency ..Unique out of all my secure important, sensitive personal online platforms I am blocked from accessing my account when overseas. Its impossible to communicate with you reliably when I am out of the country .. I am entirely abandoned
Best value for money!
Chloe from Sterling contacted me and saved me loads! Thanks Chloe! I would recommend them to anyone. They are professional, curtious and very understanding.