Quick, easy and very convenient for people with financial hardship. It cost more in the long run compared to other companies but you can pay as you go.

I loved how quick, fast, affordable, and efficient it was to purchase coverage for my vehicle!I would highly recommend Hugo to anyone looking for great car insurance!

The convenience and simple to use app make the few x bucks well worth it! Simple, affordable, and instantly assessable.

I do not think there are many other companies offering what Hugo is offering. The flexibility in payment options is amazing!! You can cancel without being penalized, you can change when you pay, and you can, for the most part, control how much you spend. I did not have a single issue or problem from start to finish!

I want to stress this point about Hugo to all others., simple,Easy affordable and true... it’s hard to find these 4 traits in any company, especially a Insurance company..Thank you Hugo and I am looking forward to next year’s coverage ... Merry Christmas

Needed insurance quickly , it was about 3am went online and it was fast and very straight forward. Got covered and was back on road!!!

I can get insurance quit and in a good price. Also, sometimes people doesn`t have a lot money to afford insurance but you guys give different payment options to have car insurance. So helpful!

You can pay by the days, weeks or however you like the process was quick and easy to understand and you get insurances the same day.

This was the easiest non intense application for insurance. I have ever done you are in control of your coverage.

Company’s got everything under control it seems like when you call them and goes quick and easy good payment plan man you can’t beat that best payment plan ever for somebody that’s struggling I’m giving them a five star

You did not reply to my emails. You did not provide the figures I asked for in good time. I felt that I was left dangling and hoping for the best . You seriously let down your customers and have a system designed for maximum inefficiency ..Unique out of all my secure important, sensitive personal online platforms I am blocked from accessing my account when overseas. Its impossible to communicate with you reliably when I am out of the country .. I am entirely abandoned

Bloody well annoyed me this morning.Asking pointless questions.I went into the depths when setting up the policy.I don’t expect to be asked questions after taking out the policy!

Excellent and helpful response from the people who dealt with me on the phone. The issue was resolved quickly and with the minimum of fuss. The person I spoke with was also able to surprise me with a discount on my renewal fee, so very satisfied indeed.

This policy was cancelled in favour of a cheaper / better provider yet I keep getting correspondence that refers to my renewal with Sterling. Very disappointed that they cannot stop sending spurious emails. During the period of insurance I had no reason to give them a poor score.

Answered call promptly and Amanda was very helpful and knowledgeable and handled my query quickly - great customer service - 5*+ thanks again and Merry Christmas 😘

First point of contact with Sterling insurance was Mason very helpful and courteous and friendly ,he then passed.me over to Keira,who was very polite and knowledgeable and upgraded my policy very quickly to my satisfaction.A credit to Sterling insurance and I look forward to renewing any future policies with this company.It makes a pleasant experience to deal with them

Good clear instructions over the phone and prompt replies to any questions asked to the knowledgeable staff

Jamie dealt with my initial query promptly and Kim checked all the details as requested and got back to me almost immediately with an answer. The customer service from Kim and Jamie was exemplary, really prompt and helpful.

Chloe from Sterling contacted me and saved me loads! Thanks Chloe! I would recommend them to anyone. They are professional, curtious and very understanding.

The chat system very quickly activated and I was able to effortly describe my issue. The responder was accurate in his reply and extremely helpful, ensuring the problem was immediately resolved. Very pleased to have a good outcome from the first contact made.